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Ontario Introduces New Oversight for Personal Support Workers and Physician Assistants to Enhance Health Care Quality

TORONTO — In a significant move to enhance the quality and consistency of health care services, the Ontario government has announced new oversight measures for personal support workers (PSWs) and physician assistants (PAs). These changes aim to improve patient confidence and ensure that health care professionals can deliver more connected and convenient care across the province.

Beginning December 1, 2024, PSWs will have the option to register with the newly established Health and Supportive Care Providers Oversight Authority (HSCPOA). This new regulatory body will ensure consistent education and training standards for PSWs, whether they work part-time or full-time, in various settings. Registered PSWs will be listed on an online public register and can be easily identified by the HSCPOA quality mark on their identification badges. This move is expected to support career growth for PSWs and provide patients and their families with confidence in the quality of care they receive.

“Through these changes, our government is reinforcing the critical role personal support workers and physician assistants play in our health care system while supporting the confidence of patients and their families,” said Sylvia Jones, Deputy Premier and Minister of Health. “Our government is taking bold action to grow and support Ontario’s health care workforce now and for years to come.”

Additionally, starting April 1, 2025, PAs will be regulated by the College of Physicians and Surgeons of Ontario (CPSO). This regulation aims to improve the integration of PAs within the health care system and ensure the delivery of high-quality, safe care. PAs, who play a crucial role in reducing wait times and enhancing patient access to care, especially in emergency departments and rural communities, will be recognized and regulated as part of the broader health care team.

Under the supervision of physicians, PAs perform a range of services, including taking patient histories, conducting physical examinations, ordering and interpreting tests, diagnosing and treating illnesses, and providing preventive health care counseling.

The introduction of these regulatory measures is a key component of the Ontario government’s broader health care strategy, Your Health: A Plan for Connected and Convenient Care. This plan focuses on leveraging the skills and training of Ontario’s health care workforce to ensure that residents have access to timely and high-quality care in various settings, including emergency departments, primary care, home care, and long-term care.

The establishment of the HSCPOA and the regulation of PAs by the CPSO are anticipated to foster a more integrated, patient-centred health care system in Ontario. These changes reflect the government’s commitment to building a sustainable and robust health care system that meets the evolving needs of its population.

For more information on these new measures and their implementation, residents are encouraged to visit the official Ontario Ministry of Health website.

GTA Today will continue to provide updates on these significant developments in Ontario’s health care system, ensuring that our readers stay informed about the changes that impact their health and well-being.

Samantha Deschamps

Samantha Deschamps serves as the Queens Park Reporter, offering insightful coverage of provincial politics with depth and accuracy. With a keen understanding of legislative intricacies, Deschamps provides invaluable perspectives on matters affecting Ontario. For inquiries or feedback, contact Samantha at

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